great toy & super customer service
June 22, 2014
I bought the rainbow window version sandpicture for my desk at work. I love it. The first shipping had an issue with the wood base (warped) which is clearly not earthtechproducts (ETP) whose customer service is top notch. I emailed to report the product problem including photos of manufacturing defects and request for an RMA to exchange and ETP immediately replied and to rectify the problem ETP sent out a replacement without any charge. Kudos to ETP customer service. I'll definitely shop with ETP again.
Proshelps to relax mind at work.
Consproduct quality control
Best Usesoffice, home, anywhere really.